Ernest Jones — Jewelry Store in Bath

Reviews of Ernest Jones

• MOHAMMAD

  Added 2016.10.05

  Absolutely appalling customer service!! I would recommend visiting The Mall at Cribs Causeway as an alternative as they dealt with the situation in the correct manner and professionalism. The service at this store did not match the high end products that they are trying to sell.
• HARRY

  Added 2016.05.15

  Frank was very helpful and had very good knowledge of diamonds.
• BLAKE

  Added 2016.03.04

  The customer service was terrible. Very illegitimate, in terms of how they spoke to me and handled my watch, as a jewellers.
• MILLIE

  Added 2015.12.20

  As we could not find what we wanted he suggested having a look at some diamonds and having a ring made. We are now waiting for the ring to arrive and are very excited. I would recommend them and I will be using them again.
• SOPHIE

  Added 2015.06.26

  Extremely helpful and courteous service
• FREDERICK

  Added 2014.01.06

  Not good!!! Bought a £200 dress ring 4 years ago and found over this period it has lost 5 Black diamond chips. Put it in for a quote on replacement chips £250 ridiculous. The diamonds shouldn't have come out in the first place. I've hardly worn it. I own cheaper dress rings that I have had for over 30 years and never had this problem. What did Ratner say about selling crap!!!!
• AARON

  Added 2013.06.17

  I would rather give it no stars.
• LUKE

  Added 2013.06.10

  Had a great experience in the Bath store, staff were excellent.